Privacy Policy

We go all the way to protect your privacy and safeguard your personal information

Clause 1: Introduction
Sport Clubs Company is keen on the user’s data and information and committed to maintaining the confidentiality and privacy of this data and using it to reach the desired level in providing the necessary service to the user in accordance with the terms and conditions in force in the Kingdom of Saudi Arabia. The use of the Body Masters / Body Motions / Body Experts) Website/Apps is considered an approval from the user to the privacy policy.

Clause 2: The data that will be collected and the purpose of collecting it
First - Personal data that will be collected:
•    User's full name
•    Email
•    Mobile Number

Second - Purpose of collecting personal data
The personal data is collected to facilitate the subscription process for fitness packages, as well as to follow up on any inquiries, suggestions, or complaints submitted by the user.

Clause 3: Data Collection Methods:
•    The data that the data subject provides to the Website/Apps is collected through registration, and no personal data is collected from any other party.
•    Your personal data is collected indirectly through cookies that are collected when you visit the Website/Apps (cookies).

Clause 4: Use of Personal Data
The personal data is used for the purposes of completing the registration process and improving the user experience, in addition to sending promotional and marketing offers through various communication channels.

Clause 5: Storage and Destruction of Personal Data
Personal data is stored inside the Kingdom of Saudi Arabia in local servers of the, and these servers are protected with the best technologies in accordance with the policies and controls of the National Authority for Cybersecurity and international standards in order to prevent non-authorized entry and reduce cyber risks, and then the data will be destroyed upon user requests or after the membership contract is ended in a secure manner, through which it cannot be viewed or retrieved again.

Clause 6: Legal basis for collecting and processing personal data
The collection and processing of personal data is based on the consent of the personal data subject, and the personal data subject can revoke his/her consent to the collection and processing of his/her personal data at any time unless there is another legal basis, and to do so, he/she can contact the Data Management Office of the Sport Clubs Company.

Email:
Dmo@bodymasters.com.sa

Clause 7: Rights of the Personal Data Subject
•    Right to Know: The owner of the personal data has the right to know the methods of our data collection, the legal basis for its collection and processing, how it is processed, preserved, destroyed, and with whom it will be shared. You can view all the details through our privacy policy - this policy - or you can contact us via the information provided in Clause 10.

•    Right to access personal data: The personal data subject has the right to request a copy of his/her personal data, via the e-mail indicated in Clause 10, and it will be provided to them -free of charge- within [seven working days] by e-mail.

•    Right to rectify personal data: The personal data subject has the right to request the correction of his/her personal data that he/she deems inaccurate, incorrect or incomplete, via the e-mail indicated in Clause 10, and it will be reviewed and updated within [seven working days], and the data subject will be notified by e-mail.

•    Right to destroy personal data: The personal data subject has the right to request the destruction of his/her personal data in certain circumstances unless there is a legal text specifying a specific period of retention or contractual requirements.

•    Right to withdraw consent to the processing of personal data: The personal data subject can withdraw his/her consent to the processing of his/her personal data -at any time- unless there are legitimate purposes that require the contrary.

Clause 8: Sharing/Exchanging Personal Data
There is no sharing or exchanging of personal data collected through the Sport Clubs company's Website/Apps (Body Masters / Body Motions / Body Experts) with other parties.

Clause 9: External Links
Links to other websites may be provided on the Website/Apps of the Sport Clubs Company (Body Masters / Body Motions / Body Experts) to meet user needs. The Sport Clubs Company is not responsible for any contents on these websites, nor for any individual's use of them, their proper functioning, or any problems that may arise from their use. The user is responsible for all actions taken while using any of the websites visited through these links on this site.

Clause 10: Exercising the rights of the personal data subject
The personal data subject has the right to request access/ correction/destruction of his/her data by communicating via the following mail: 

Data Management Office in the Sport Clubs Company.
Email: Dmo@bodymasters.com.sa

Clause 11: Personal Data Protection Officer
Name: Data Management Office in the Sport Clubs Company.
Email: Dmo@bodymasters.com.sa

Clause 12: Complaints and Inquiries
In case of any complaints or inquiries related to the privacy policy or the handling of personal data, communication should be made with the Website/Apps management via the following email (Info@bodymasters.com.sa).

If there is no response within seven working days, the complaint or inquiry should be submitted to the Data Management Office at the Sports Clubs Company (Dmo@bodymasters.com.sa).

If the problem is not resolved or not responded to within a period of seven working days, the matter should be escalated to the Ministry of Sports via the following email: 
(customer-care@mos.gov.sa)

Clause 13: Privacy Policy Updates
•    The Sport Clubs Company's Website/Apps management reserves the right to add or change any of the provisions of the Privacy Policy, and the Website/Apps management will notify the data subject of that, and the Website's management has the right to terminate the account of the data subject if the data subject does not accept any change in the Privacy Policy.
•    The Arabic language is the approved language in the application of the terms and conditions, and in the event of a dispute arising in the interpretation of any text mentioned in any other language, the text written in the Arabic language shall prevail.

Clause 14: Management of the Sport Clubs Company's
Website/Apps
The supervisory authority for the Website/Apps (Body Masters / Body Motions / Body Experts) is Sports Clubs Company